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Accessibility

Policy Statement

Toyota Motor Manufacturing Canada is committed to treating persons with disabilities in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA”) and its Regulations.

We are further committed to ensuring that every Toyota Motor Manufacturing Canada Team Member receives equitable treatment with respect to employment, without discrimination, and where required, receives accommodation up to the point of undue hardship in accordance with the provisions of the Ontario Human Rights Code.

Toyota Motor Manufacturing Canada is committed to providing accommodations for applicants with disabilities during the recruitment and assessment process.

Available Documents

Click here to see TMMC’s Multi-year Accessibility Plan

TMMC has prepared the documentation required under the Accessibility Standards for Customer Service, and will provide copies upon request.

Feedback Procedure

Customers who wish to provide feedback on the way TMMC provides goods and services to people with disabilities can provide their feedback directly to the team member from whom they received services. Alternatively they may provide feedback by any of the following methods:

By E-mail:

HRServiceDesk@tmmc.ca

In Person:

TMMC Security at Gate 1.

In Writing:

Toyota Motor Manufacturing Canada Inc.
1055 Fountain Street North, P.O. Box 5002
Cambridge, Ontario N3H 5K2

By Telephone:

519-653-1111 ext. 2233

All feedback will be directed to TMMC’s Compliance Champion. Customers can expect to hear back from TMMC within five business days of providing feedback.

Accessible formats and communication supports are available for people with disabilities upon request. If you require a communication support or a document in an accessible format, please notify us by one of the methods above.